Privacy Policies
Policies That Ensure Transparency, Trust & Customer Protection at Agrim Fincap
At Agrim Fincap Private Limited, we believe in responsible lending, ethical practices, and complete transparency in all customer dealings. As a Reserve Bank of India (RBI) registered NBFC, we follow well-defined policies to safeguard customer interests, ensure regulatory compliance, and promote trust across every interaction.
Fair Practices Code
Our Fair Practices Code outlines the principles we follow in all our lending operations — from loan application to repayment. It ensures that customers are dealt with fairly, receive clear and timely information, and are made aware of all terms and conditions before disbursal. We maintain transparency in interest rates, processing charges, and communicate all decisions with written clarity. This policy ensures that our practices are in line with RBI’s prescribed framework for NBFCs.
Grievance Redressal Policy
We are committed to addressing customer concerns promptly and fairly. Our Grievance Redressal Policy defines a structured mechanism for lodging, tracking, and resolving complaints in a time-bound manner. If a resolution is not provided within the specified timeframe, the customer may escalate the matter to the RBI Ombudsman as per applicable guidelines. This policy helps us ensure accountability and continuous service improvement.
Privacy Policy
We value your trust and are committed to protecting your personal and financial information. Our Privacy Policy governs how we collect, use, store, and share data in compliance with RBI and IT Act provisions.
Customer data is used only for intended purposes and is protected by strict digital and procedural safeguards.
We do not share any information without explicit consent, unless required by law.
