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INTRODUCTION

This Privacy Policy is formulated in compliance with Section 43A of the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. It governs the handling of personal and sensitive personal data or information (SPDI) by Agrim Fincap Private Limited (“Agrim” or “the Company”) in the course of its business operations.

The Company commits to ensure the lawful, fair, and transparent processing of information received from or about its users, customers, or partners



INTRODUCTION
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Loan Appraisal
Loan Appraisal
Loan Appraisal
Loan Appraisal
Loan Appraisal


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COLLECTION OF INFORMATION

While you use our services or Site, AFPL may collect and process various types of information, including sensitive data:

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Form Submissions

Contact details (name, email, address, phone), financial details, family details, banking relationships, passwords, transaction history, etc., provided through website forms.

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KYC and Underwriting Documents

Supporting documents for identity and address verification (as per RBI guidelines), account statements, financial statements, etc.

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Account Registration

Name, company name, address, email, phone number provided during account creation

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Third-Party Sources

Personal information from credit bureaus and identity verification services.

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Customer Support Interactions

Information shared during communication with our support teams via phone, email, online forms, etc

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Linked Third-Party Accounts

Information from social media accounts you choose to link, including contacts, with your authorization.

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Voluntary Testimonials:

Personal testimonials or endorsements you provide for display on our Site with your consent. To update or delete, contact care@agrimfincap.com .

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Log Files

Our servers automatically record information sent by your browser when you visit our Site, including IP address, browser type, referring/exit pages, URLs, clicks, domain names, landing pages, and viewed pages. This data is used for trend analysis, site administration, user movement tracking, and demographic analysis.

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useof-information

The information collected by us is used in various ways to:

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useof-information

We may disclose data under the following controlled circumstances:

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** We do not sell or rent your personal data to any third party.



useof-information

This Privacy Policy is formulated in compliance with Section 43A of the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. It governs the handling of personal and sensitive personal data or information (SPDI) by Agrim Fincap Private Limited (“Agrim” or “the Company”) in the course of its business operations.

The Company commits to ensure the lawful, fair, and transparent processing of information received from or about its users, customers, or partners

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FAIR PRACTICE CODE FOR MICROFINANCE LOANS


useof-information

We may disclose data under the following controlled circumstances:

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** We do not sell or rent your personal data to any third party.



useof-information

We retain personal information for as long as:

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confidentiality


GRIEVANCE REDRESSAL MECHANISM

Complaint Type Resolution Timeline
General Complaints 3 working days
Payment related Issues 24 hours
Credit-Related Issues 24 hours
Fraud/Legal Cases 30 working days
** For complex cases, users will be notified of any delay and informed of the extended resolution timeline.
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DISCLAIMER
DISCLAIMER

All content published on our platform is for general informational purposes. Agrim does not guarantee the accuracy or completeness of such content and disclaims liability for reliance placed upon it.

External websites linked from our platform are not endorsed or verified by us. Their policies may vary and users must exercise caution.